Privacy Policy — ap77

Ap77 is a trusted online gaming platform in Bangladesh, operating at https://ap77.wine. We believe privacy is a fundamental right for every user. This privacy policy explains how ap77 handles your information.

When you use the ap77 platform — whether opening an account, playing games, or contacting customer support — we collect certain information. This information is used solely to provide you with a better service. It is never sold or shared unnecessarily.

This privacy policy applies to all ap77 services and digital platforms. Compliance with this policy is mandatory for ap77, and every member of our staff and all partners are required to follow it.

Ap77 collects two types of information — directly from you and automatically through your use of the platform.

Information Collected Directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address and postal code
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad/Rocket number)
• Messages and complaints submitted to customer support

Automatically Collected Information:

Ap77 uses the information it collects solely for specific, legitimate purposes. We never use your data beyond what is necessary.

• Account management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify age and identity.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer support: To properly address your complaints and queries.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal liability: To meet the requirements of relevant regulatory authorities.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.

Ap77 does not share your personal information with third parties — except in specific circumstances, which are clearly outlined below:

• Service Provider Partners: With trusted providers for payment processing, cybersecurity, and technology services — strictly for service delivery purposes.
• Legal obligation: Under a valid order from a court or regulatory authority.
• Fraud Prevention: To relevant authorities in investigations involving cybercrime or financial fraud.
• Business Changes: In the event of a change in ap77's ownership or structure — the new owner will also be bound by this privacy policy.

All partners who receive your data are bound by strict data processing agreements with ap77 and may not use your information beyond what ap77 has authorized.

Ap77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies ap77 uses:

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: To understand which sections of the platform are used most.
• Security Cookies: To detect fraud and unusual activity.

Ap77 follows industry-standard security practices to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & IDS: Advanced firewall and intrusion detection system.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Access control: Only authorized personnel can access your information.
• Regular Backups: Regular backups are maintained to prevent data loss.
• Security Training: All staff receive regular training on data protection.

In the event of a data breach, ap77 will notify the relevant authorities and affected members as quickly as possible and take all necessary corrective action.

As an ap77 member, you have several important rights over your own data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request your data in a machine-readable format.
• Right to Opt Out of Marketing: You may opt out of promotional emails and messages.

Ap77 strictly does not collect data from or provide services to anyone under 18. Age is verified at registration, and additional KYC documentation may be requested if there is any doubt.

If we become aware that any minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

Ap77 is integrated with certain third-party game providers and payment services. These providers operate under their own privacy policies, which are outside ap77's control.

• Game providers (such as Evolution and Pragmatic Play) operate under their own privacy policies.
• Payment gateways (Mobile Banking, Nagad, Rocket) operate under their own data policies.
• Ap77 is not responsible for the data practices of these third parties.

Ap77 works exclusively with trusted and accredited partners, and all partnership agreements include strict data protection clauses.

For any questions, complaints, or requests regarding this Privacy Policy, please contact ap77's Data Protection Team.

• Email: [email protected]
• Response Time: Usually within 24–48 hours
• Language: Support available in both Bengali and English

We take every privacy-related complaint seriously and work to resolve it as quickly as possible.